Customer Testimonials

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DealerRater Oct 31, 2024

I had always received a great service from them. No pressure to buy unnecessary services.

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DealerRater Aug 7, 2024

Purchased a pre owned F150 Lightning. The process was smooth and fast. In and out in under 2 hours

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DealerRater Jun 30, 2024

Always a pleasure to work with everyone at this Ford dealership. We have bought multiple vehicles from this dealership, and additionally have always been very pleased with their service department as well. Car buying can be stressful, but everyone at the dealership puts you at ease, does not pressure you, and listens to what you are looking for. Jake was an absolute pleasure to work with, as was Freddy, Juan, and Gio. I would highly recommend this dealership for any of your car needs, whether it is buying, leasing, or service!

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DealerRater Jun 24, 2024

Always a pleasure to deal with. Courteous, quick and efficient for my explorer’s service. Better than my prior Lexus experience

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DealerRater Jun 1, 2024

Diane and Fred were awesome! They hit my daughter a dream vehicle and set up a surprise which made my daughter cry. John also was super easy to work with. My family highly recommends them!!!!

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DealerRater May 26, 2024

Always such an amazing experience when I visit George Wallford of Shrewsbury salesman Brian is absolutely on point with insurance FordPass. Everything else also has been amazing. He is the reason I return to Ford to purchase a second vehicle I will be coming back at the end of the summer to trade in my Ford pick up truck and get a new one thanks to your amazing team at this location!

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DealerRater May 24, 2024

After weeks of looking for the right vehicle for comfort and value, we found it at George Wall Ford! My experience started with Brian in sales and from there; Fred, the sales manager; Gio, the finance manager; and Juan, the general sales manager, each person I dealt with was nothing short of personable and professional. At no point did the process feel pressured, or forced. I would highly recommend anyone looking for a Ford to visit this dealership and for anyone in the market for a vehicle, to see what they have to offer!

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DealerRater May 22, 2024

Best car buying experience we have ever had. Freddie, Diane, Geo, Jake and everyone else we dealt with at GW were phenomenal. We were treated like VIPs during our entire visit. Everything was clearly explained in a friendly welcoming manner. We ended up being there after the dealership was scheduled to be closed and no one rushed us or made us feel like we were holding them back from getting home. Despite having to drive three hours to get there it was well worth the trip t get the vehicle we really wanted.

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DealerRater May 8, 2024

Both Lee and George Wall are the absolute best! I originally started bringing my 2004 Expedition in for its service needs as I came from out of state. Well after 12 years I decided to trade in for an explorer. George Wall took great care of me and 7 years later now I’m trading in again for a new ride. What can I say, I love my Ford vehicles and even better George Wall Ford, where customer service and personal attention still mean something. How can you not love a business that treats you like a member of their own family! I ...

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DealerRater May 6, 2024

James went above and beyond to assist me in the purchase of my vehicle. I was over 1000 miles away and I felt like I was there. He did a very thorough all through. FaceTimed me so I can see every aspect of the vehicle and called out imperfections. He even took me on a virtual test drive. He also worked out the shipping details and I received my vehicle the day after it shipped. I am very pleased with my decision to purchase a vehicle from George Wall Ford.

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DealerRater May 6, 2024

This is not our first vehicle that we purchased at George Wall - the whole process was an easy and pleasant experience. Thank you to the George Wall team.

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DealerRater May 1, 2024

Excellent dealership. Juan Estrella was extremely helpful through out my whole truck buying process. They treat everybody like family!

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DealerRater Apr 30, 2024

Professional dealership. Enjoyed working with Jon in finance. Was very quick and easy. Great dealership

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DealerRater Apr 30, 2024

This company has made the car buying experience a great one. This was difficult i had spent 3 weeks in search of the right car & a family member had mentioned George Wall Ford. Well im beyond happy to say i came in and was treated like family! Great people, great rates & a great over all experience! From sales to finance these guys were amazing from start to finish!!! I highly recommend this place!!!

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DealerRater Apr 29, 2024

Thank you Mike Jeremy and Jon I’ve brought countless cars here and brought countless customer they treat everyone like family thank you guys

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DealerRater Apr 28, 2024

I had a great experience with this dealership. I called them to get information. They followed up and I came in. I always dread when I have to buy a new car. I hate the high pressure environment and the feeling you are in a poker game. These guys were straight-up and the experience was relaxed and low-key. I told them the vehicle I wanted...they found it. I took a test drive. They figured out the cost. They found an incentive and their offer was close. They let me think about it without pressuring me. I asked them to ...

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DealerRater Apr 28, 2024

Thank you Jeremy Jon Brian and the whole team and george wall you guys are beyond amazing

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DealerRater Apr 27, 2024

John Leis -Finance Mgr. Great customer service. Understood my needs .Will buy all my cars here

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DealerRater Apr 27, 2024

Thank you Jeremy Mike and Jonathan leis from helping get my new explorer love this family dealer thank you again

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DealerRater Apr 27, 2024

George Wall Ford is an amazing dealership to work with. Jon Leis is so nice and very professional I enjoy doing business with Jon and George Wall - exceptional service!

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DealerRater Apr 27, 2024

Thank you to everyone at George wall ford who helped me in the process on buying a new car Jon leis in finance was a amazing Juan helped me work on a great deal thank you guys

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DealerRater Apr 24, 2024

Freddie, Gio, and Jacob were friendly and excellent to work with. Highly and strongly recommended for your next car!

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DealerRater Apr 20, 2024

Jon the finance guy was amazing. Took his time with us to explain the best coverage and was honest about what would be worth it for us and what wouldn’t be. People like Jon are rare in the car business and would trust him every time!

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DealerRater Apr 20, 2024

Overall great experience! Definitely recommend GW Ford. Jon was particularly helpful and informative. Got all my questions and concerns addressed. Thanks again!

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DealerRater Apr 20, 2024

Jon in finance was amazing! thank you for getting me in and out with my dream car! best dealership experience ever!

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DealerRater Apr 20, 2024

Awesome experience Dealing with the staff at George Wall Ford from sales to Finance Manager Jon Leis everything went as quick and efficient as can be.

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DealerRater Apr 20, 2024

Just got back worked with James. Could not have been a better experience. Ty james for all your help.. . loving my F150. -Big Reggie

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DealerRater Apr 20, 2024

Absolutely amazing experience working with James and Juan they made my experience so fast and easy and got me the best deal on my new Ford Explorer. James and Juan thank you again for everything

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DealerRater Apr 15, 2024

James was helpful and made sure the detailing of the Jeep prior to my taking it home was performed. Jon simplified the financing and warranty options.

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DealerRater Apr 9, 2024

Friendly and efficient with completing my purchase. Great personality and at explaining all of the documents.

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DealerRater Apr 3, 2024

Always provides great service! Been going to them for years and they always have provided incredibly generous assistance and help with the car buying process

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DealerRater Apr 1, 2024

No complaints about my recent Explorer xx acquisition. James on the sales side was the first enjoyable sales guy I've encountered. Sales to finance to service intro, total of 20 minutes spent in the dealership and they were extremely accommodating. Highly recommend this group.

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DealerRater Mar 30, 2024

Very welcoming and pleasant staff, Bought a Ford F-150 and could not be happier! This is our 5th vehicle purchased here. I would recommend George Wall Ford for all your Ford needs!

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DealerRater Mar 30, 2024

2nd purchase here and great experience as expected! Great sales and service staff! Highly recommend!

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DealerRater Mar 25, 2024

Very welcoming and pleasant staff. Addressed all of my questions and concerns. Took their time to to explain any questions I had, will definitely continue to lease from them !

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DealerRater Jul 1, 2023

I've been driving Fords for 30 years. I've been working with Juan Estrella,the GSM,for almost all of those years. I live in NY but I followed him to NJ from his previous dealership. Working with him,in conjunction with sales associate Diane Estrella,and finance guy Arthur Kadi,I had-quite literally-the single best,and fastest,leasing experience I've had in decades. Diane's follow up from my initial call to delivery was spot on. Mr. Kadi's paperwork was completed with lightning speed,and humor.The exact truck I requested over the phone was waiting for ...

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DealerRater Oct 2, 2022

I work directly with Paul Palermo and we closed two separate deals in about 15 minutes. The service department is helpful with any questions I may have. If they are busy when I call, I leave a message and they get back to me on the same day. The prices for the certified pre-owned cars I bought were far and service keeps them in tip top shape for me. I took two cross-country trips in the past two years and the Ford Edge and the Mustang took the mountains like billy goats and the flats like the Pony Express. The salesman ...

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DealerRater Mar 23, 2021

I just leased my second F-150 with Mike Lalley and George Wall Ford. Very happy. Mike went out of his way to help me.

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DealerRater Feb 17, 2021

Great service second car purchased from here and will continue to purchase. Comfortable waiting area phone chargers huge inventory . all around they make the buying process very easy and time efficient

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DealerRater Jan 22, 2021

Have been a customer since 2007 they have nothing but exceptional in every aspect of Sales and Customer Service. We have purchased or leased no less than 5 vehicles for family and business. Always willing to go the extra mile for the customer.

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DealerRater Jan 8, 2021

I haven't bought a new car in a very long time and I was expecting this to be a nightmare.Far from it . This was the best transaction I've made ever. The sales people Brian and Matt couldn't have been any nicer.All I can say is if you want to buy a Ford I would not go anywhere else.

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DealerRater Nov 23, 2020

What a great place to buy a car. Make sure you see Paula one of the sales people And Mat the sales manager. All working to get you a great deal and get you done and out fast.

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DealerRater Oct 9, 2020

I was recommended to to this dealership by my boss Tommy . It was my daughters first car and the process was made very easy by the sales and Management team .

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DealerRater Mar 12, 2020

I have been going to this dealership for my Ford leases for about 6 years now. They have always been amazing but this past time I came with a huge issue on my current car. It had an engine problem and since I was planning on buying it out, I was passed my warranty. Mike Lallay and Matt the sales manager were phenomenal. They did everything they could to ensure that they sent me home with a car that day. They also helped entertain my 9 year old son throughout the long process, I will be coming back to this dealership for ...

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DealerRater Nov 13, 2019

The manager Paul was incredible Extremely helpful and addressed needs I didn’t even realize I had Myself In explanation of the features in the Ford Explorer I as purchasing the associate Anneliese was patient and had me do a tutorial to be sure i was confident with the features and options I’ll never go anywhere else again , unless of course these 2 people happen to change in which I’ll follow them!! Mr. Sean Patrick Moran of Middletown NJ Satisfied Buyer!

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DealerRater Aug 15, 2019

Can’t say enough about this group will never buy a car from any other dealership Joe is the nicest guy and Matt makes things happen I drove them both crazy not once when I made my initial purchase of my MKC but a few months later looking for a car for my daughter they are just great take the time to work with your budget and awesome follow up!

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DealerRater Apr 24, 2019

I used to be a customer of George Wall Lincoln. Left them for a cheaper alternative as I moved into retirement. That cheaper alternative was Honda. Ended up buying a 2018 Honda Accord Hybrid. However, I was not happy with the DCH Kay Honda dealership in Eatontown. The car also turned out to be a miserable driving experience thanks to a buggy and defective infotainment system that Honda refused to admit a recall needed to be done on. Enough was enough! I went to George Wall and talked with James and Vinnie. Told them I was sick of my Honda and ...

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DealerRater Mar 28, 2019

Brett Golkin and Mike Lalley were a pleasure to work with. I really can’t say that enough. Didn’t waste my time, got me exactly the car I wanted and had me in and out - financed and out the door with two kids in tow - in under an hour at the best price possible. I tried to beat them through True Car and nobody could. As someone in relationship management I really appreciate dealing with someone who values *earning* repeat business and playing the “long game” with their customers. If you feel that way too, these are ...

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DealerRater Feb 7, 2019

I was interested in a 2019 Lincoln MKC this past summer. The sale personnel were very helpful and nice. I would have definitely purchased the car from this dealership but due to a relative who was affiliated with another dealership I could not complete this purchase.. I would recommend this dealship to anyone who is looking to buy a new Lincoln.

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DealerRater Nov 25, 2018

Purchased a new Escape from Wall Ford. This dealer knows that customers come first, will do any and everything to please . Ahmed in sales and Justin in service are the best. Choice Wall Ford for a great experience...

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DealerRater May 15, 2018

Always great service ...Steve is the best..always quick service and fully explains all...Have no problems dealing with George wall service...The free car was is an added plus

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DealerRater May 1, 2018

Matthew Small took great care of us from start to finish. We have purchased 2 of our daughters cars here and our last 2 cars as well.

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DealerRater Mar 9, 2018

Jim Fallon was amazing. I went in on a Tues knew exactly what I wanted, got an amazing price and they delivered me my car 2 days later.

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DealerRater Mar 9, 2018

I have been a Ford customer for most of my adult life, and have been associated with at least 6 Ford dealerships. George Wall Ford Lincoln by far has been the best in terms of experience and great customer service. I was a customer of Chuck Donlin when the dealership was across the street years ago, but went to another dealer because it was closer to home - I am so glad to be back, I don't mind driving the extra distance, it is definitely worth it!

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DealerRater Mar 9, 2018

As usual, my latest experience at George Wall Ford Lincoln was GREAT. From the receptionist to the service desk to the mechanic, they were all wonderful. Corrected my problem quickly and serviced the vehicle and had me underway to the rest of my day.

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DealerRater Mar 6, 2018

i had been to other dealerships. Knew basically what I wanted. I found the service here to be great and the sales rep Eric was excellent. I went to look at the cars and ended up leaving with one. Very happy

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DealerRater Mar 6, 2018

We needed a new vehicle for my daughter Shannon. Only one place to go after my unparalleled purchase experience back in January. Went back to George Wall Ford and to sales consultant Kate Sagitova. Kate provided another stellar buying experience for my daughter. Kate is an accomplished sales professional who assessed and accommodated all of her wants and needs. Kate’s knowledge and superlative attention to detail assured another flawless delivery. Thanks again to George Wall Ford and especially to Kate Sagitova

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DealerRater Mar 6, 2018

Plenty of service appointment reminders..very friendly service personnel along with fast n expert mechanics..the free car wash at a great place is the cherry on top

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DealerRater Mar 5, 2018

Great overall experience. Worked with me all the way to the end with lots of patience. Matt really took the time and made it happen without getting frustrated in all the ups and downs. Thanks alot. Ben Hoalo t. Lakewood NJ

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DealerRater Mar 5, 2018

They were an outstanding team all the way,Paul and his team are really,super Mentch. They went out of their way to make me happy. Thank you. Ben Hoffman Lakewood NJ Owner of Fusion Hybrid-Great Car.

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DealerRater Mar 3, 2018

Have had my 2006 mercury Milan serviced many times at this dealer mostly for routine maintenance. Every visit was a like a friendly visit to your neighbor. Always courteous and helpful. Never pressured to have additional work done. Have trust in this dealership to do what is necessary and not do add on work. Have bought four vehicles so far at this dealer. Have not been disappointed.

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DealerRater Mar 2, 2018

I had an excellent experience at George Wall purchasing yet another lease Lincoln. Sales consultant Kate Sagitova is real professional. She knows what is best for customer and will always have wise advice. Thank you!

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DealerRater Mar 1, 2018

Service was terrific especially even offered for drop-off and pick-up without asking. And they delivered me a new Lincoln town car when I when I am driving the MKZ

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DealerRater Mar 1, 2018

From the get go you felt you were getting an honest shake. We were returning a 3 year lease and looking for A renewal . We gave him our budget and what we were looking for and he delivered better than what we were expecting. New car, new lease happy as heck.

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DealerRater Feb 20, 2018

I compare car buying the same as going to the Dentist for a root canal. Not so at George Wall Ford and thanks to Kate Sagitova, the sales representative there who made my buying experience simple, effortless, and “painless.” Kate took the time to assess my needs, budget and what I set out to accomplish. When it came to meeting my monthly budget, she was empathetic and I felt she had my best interest at heart. Kate’s product knowledge and explanation of features and benefits is exemplary and it made the delivery process completely seamless. Thank you George Wall ...

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DealerRater Feb 19, 2018

My 2016 Ford Explorer had a problem with the gear shifter that affected other electrical components. I was going to need a loaner vehicle while my SUV was being repaired. However, sometimes, there is a problem with getting a loaner. This time I was fortunate enough to get one the early evening of New Year's Eve weekend. Matt, Justin, and Augie (all in service) did a great job correcting the repair issues (all under Warranty). Augie even drove to my home to swap the loaner for my SUV. Sales and Service do go above and beyond to satisfy their customer. ...

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DealerRater Feb 18, 2018

Kate and Paul were Incredibly fun and professional. They made the experience purchasing the truck seamless. Kate went through the truck with me and showed me everything about it all the upgrades. It has call to check on how the truck was goin incredibly fun and professional. They made the experience purchasing the truck seamless. Kate went through the truck with me and showed me everything about it all the upgrades. She has called to check how the truck is going

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DealerRater Feb 17, 2018

Very courteous and timely with the service request. Steve went above and beyond to additionally take care of exterior scratches at the same time. (Darn those shopping carts!) Service department was understanding of my busy daily schedule and accommodated my availability. Positive experience all the way!

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DealerRater Feb 17, 2018

Had my 2014 F1 50 in for warranty repair service department was tremendous special thanks to Brett and Paul Palermo for all their help all my future business will be done with geo wall ford

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DealerRater Feb 13, 2018

I went into the dealership in a really bad situation, motor on my truck just blew and I needed a vehicle in the worst way possible. Eric and the finance team at George wall went above and beyond helping me to get into not only just a car but a brand new 2018 Ford Fusion. They all worked hard all day trying to get a deal done with a bank even staying late to get it done,

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DealerRater Feb 1, 2018

The staff are second to none. Not pushy and gave honest answers. My 4th vehicle from them and they never disappoint. I have recommended several people already

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DealerRater Jan 31, 2018

My overall experience at George Wall Ford Lincoln was excellent. The employee who made that happen was Kate Sagitova. From the moment I entered the showroom to the moment I drove off in my new Lincoln MKC Kate’s expertise and her attention to detail was second to none. She was super informative, knowledgeable, and delightful to deal with. If your in the market for a new vehicle, I recommend that you drive over to George Wall Ford and ask to see Kate. You will not be disappointed!!

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DealerRater Jan 31, 2018

Great staff. Very helpful and courteous. Work was done right and car was ready on time.i would recommend them to a friend. Very pleased overall with the experience.

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DealerRater Jan 31, 2018

George wall provides quality service when it matters most. Loaner drop off, timely service and timely updates is what I like the most. Both Steve and Augie are pleasant professionals and I always like working with them

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DealerRater Jan 30, 2018

I went to George Wall to check out pickup trucks and left with a new 2018 F150 and also found an expert on classical music, my new friend Matty “Mozart” Small. This guy was unbelievable with his knowledge of fine classical music, especially for his age. After we did the deal ( smooth, fast, professional ), he introduced me to the manager Paul Palermo, what a gentleman, this guy was an expert on fine wines. I almost forgot I was at a dealership. I felt I should of wore a tuxedo to this place, it was just missing a piano bar. The whole ...

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DealerRater Jan 30, 2018

I stopped in to George Wall Ford on Friday about noon to ask questions about two minor problems with my car. My service manager answered my questions, then cheerfully offered to correct the problems while I waited. Short wait; both problems resolved. Thanks, team!

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DealerRater Jan 30, 2018

I have bought 5 cars from George Wall and the expetience has always been great. Bothe. Brett and my salesperson Mike are always fair, honest and to the point. I also have the cars serviced there and have never had a bad experience.

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DealerRater Jan 30, 2018

I’m happy with the deal I made. Eric didn’t play the usual dealer games with me he was to the point and made things happen and now I know where my next car is coming from. Paul was also a great help with the snow plow install and went out of his way to help me.

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DealerRater Jan 29, 2018

Very efficient and pleasant service experience. Justin reported that I had some points that I could use to lower the cost of the service. I was happy to know that and I used the points.

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